Privacy Policy

TONI&GUY USA, LLC, TONI&GUY Hairdressing Academy USA, LLC, TONI&GUY Salon Franchising Company, LLC, TONI&GUY Hairdressing Academy Franchise, LLC and their affiliate companies (collectively, “TONI&GUY” or “we” or “us”) respect the privacy of their online visitors. If we make a material change to this Privacy Policy we will notify you by posting the change on our website (the “Site”) or in this Privacy Policy and, if necessary, give you additional choices regarding such change prior to the change becoming effective. Your continued use of the TONI&GUY websites will signify your acceptance to this Privacy Policy and of any changes.

TONI&GUY collects private data about you from various sources.  We may collect this when you provide information at one of our TONI&GUY Hairdressing Academies, TONI&GUY Hairdressing Salons, through our interactions with you through the Site and through our services. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our services and Site. The data we collect depends on the context of your interactions with TONI&GUY and the choices you make, including your privacy settings and the products and features you use.  When you visit this Site, we may also collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.  The types of personal information you provide us usually include: (1) contact information, (2) gender, (3) age and birth date, (4) account registration information such as username and password, (5) payment information, (6) survey opinions or testimonials, and/ or (7) content you provide such as photographs and comments. 

From time to time, we may post customer testimonials that contain personally identifiable information on TONI&GUY websites. We will obtain the customer’s consent to post these testimonials prior to publication. We may use the information you provide to: send you promotional materials or other communications regarding the TONI&GUY Hairdressing Academies and/ or Salons, or advanced education; provide services to you; process your payment card transactions; create and manage your online account; respond to your inquiries; forward your information to the TONI&GUY Hairdressing Academy and/ or the TONI&GUY Hairdressing Salon you are interested in so that they may contact you; operate, evaluate, and improve our business (such as analyzing data and evolving our services, communications, and products); and comply with legal requirements. We also may use the information in other ways for which we provide specific notice at the time of collection.

We may use third party web analytics services on this site. Such third party web analytics service providers may include, but is not limited to, Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. We do this to better understand and serve our customers.  The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. To disable the Google Analytics cookie and any other third party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.  TONI&GUY websites may include social media features such as the Facebook “Like” button and other widgets such as the Share button or interactive features that run on our websites.  These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media widgets and other features are either hosted by a third party or hosted directly on our websites.  Your interactions with these features are governed by the privacy policy of the company providing it.  We recommend that you read the privacy policy of any third party website you may be directed to before providing any personally identifiable information.

We may offer you certain choices regarding the personal information we collect from you.  At the time you provide personal information, TONI&GUY may give you the option of declining any future offers or information about new products, promotions or services.  In addition, many of the communications, such as promotions or newsletters, have procedures within them to unsubscribe from receiving them in the future. To update your preferences, ask us to remove your information from our mailing lists. We will apply your preferences going forward. This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices.  This Privacy Policy does not address the information practices of TONI&GUY Hairdressing Salons or other TONI&GUY Hairdressing Academies managed by parties other than TONI&GUY, such as for example franchised locations.  Such other TONI&GUY locations may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for such other TONI&GUY Hairdressing Salons or Academies personal information practices.

We do not sell or otherwise disclose personal information we collect about you, except as described here.  We may share your personal information with: our affiliates; service providers who perform services on our behalf based on our instructions, including but not limited to services such as payment processors for payment transactions, financial services or fraud prevention; our TONI&GUY Hairdressing Academies or Salons or other TONI&GUY locations you are interested in, which may be managed by third parties other than TONI&GUY; other third parties with your consent.  We may share personal data with a limited number of approved vendors, which are unaffiliated entities that make available TONI&GUY-branded products, services, or discounts.  We may share personal data with vendors and social media networks we hire to provide services or perform business functions on our behalf (such as print, mail, or email vendors; web hosting vendors; cloud service providers; consultants; digital advertising and analytics vendors; and contest or sweepstakes operators).  These vendors are contractually required to treat the personal data provided as confidential.  TONI&GUY websites may have message boards, forums, and/or chat areas where users can exchange ideas and communicate with each other.  When posting to these areas, please be aware that the information is being made publicly available online and the user does so at his or her own risk.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.  This is so you can continue to receive service and information in connection with that line of business with as little disruption as possible.  Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to TONI&GUY’s successor or assign.  Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy.  Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information. 

If you are under thirteen years of age, you may browse our site. However, you may not provide personal information to us. This site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. Under California law, our customers that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.  If at any time you wish to opt out of having your personal information shared with third parties and/ or receiving information from TONI&GUY (via email, text, or mail) about new products, services, or promotions, you may request so. 

You may contact us at TONI&GUY, Attn: Privacy Policy/ Legal, 4251 Kellway Circle, Addison, TX 75001. If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by mail at TONI&GUY, Attn: Privacy Policy/ Legal, 4251 Kellway Circle, Addison, TX 75001. 

Updated 1/11/19